Review Insight AI - Hotel Review Analytics

1. Introduction

This Cookie Policy explains how Review Insight AI ("we," "us," or "our") uses cookies and similar technologies on our Service.

2. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites remember your preferences, improve functionality, and provide analytics about how the site is used.

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the Service to function. They enable core functionality such as security, authentication, and session management.

Authentication cookies: Keep you logged in to your account
Security cookies: Detect and prevent security threats
Session cookies: Remember your preferences during your visit

You cannot opt out of strictly necessary cookies.

3.2 Functional Cookies

These cookies enhance functionality and personalization. They remember your preferences such as:

Language preferences
Display settings and layout preferences
Previously viewed properties or reports

3.3 Analytics Cookies

These cookies help us understand how visitors interact with our Service by collecting and reporting information anonymously.

Pages visited and features used
Time spent on pages
Navigation patterns
User interactions and click behavior
Error messages encountered

We may use third-party analytics services that use cookies to analyze Service usage, including:

Google Analytics: Website traffic and user behavior analysis
Microsoft Clarity: Session recordings and heatmaps to understand user experience

3.4 Marketing Cookies (if applicable)

These cookies track your activity across websites to deliver relevant advertisements. We may use them to:

Show you relevant ads on other platforms
Measure the effectiveness of advertising campaigns
Limit the number of times you see an ad

4. Third-Party Cookies

We may use third-party services that set their own cookies, including:

Stripe: Payment processing (necessary for billing functionality)
Google Analytics: Website analytics and traffic measurement
Microsoft Clarity: User behavior analytics and session replay
Authentication providers: For secure login functionality

These third parties have their own privacy policies governing their use of cookies:

5. How Long Do Cookies Last?

5.1 Session Cookies

These are temporary cookies that expire when you close your browser.

5.2 Persistent Cookies

These cookies remain on your device for a set period (ranging from hours to years) or until you delete them.

6. Managing Cookies

6.1 Browser Settings

Most browsers allow you to control cookies through their settings. You can:

View and delete cookies
Block third-party cookies
Block cookies from specific sites
Block all cookies (note: this may prevent the Service from functioning properly)
Delete cookies when you close your browser

To manage cookies, visit your browser's help section:

6.2 Opt-Out Tools

You can opt out of certain third-party cookies:

7. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature. Currently, there is no industry standard for responding to DNT signals. We do not currently respond to DNT browser signals.

8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

9. Contact Us

If you have questions about our use of cookies, please contact us:

Email:

10. Additional Resources

For more information about cookies and online privacy, visit: